TAYLORMADE ADVISING

CLIENT SERVICES AGREEMENT / TERMS AND CONDITIONS

Effective Date: June 2026

This Client Services Agreement (“Agreement”) is entered into by and between TaylorMade Advising (“Company,” “we,” “us,” or “our”) and the client identified in the service intake, booking form, invoice, or signature page (“Client,” “you,” or “your”). By purchasing, scheduling, accessing, or receiving any services from TaylorMade Advising, you acknowledge that you have read, understood, and agree to be legally bound by the terms of this Agreement.

Nature of Services

TaylorMade Advising provides educational consulting and academic advising services, which may include but are not limited to college planning, career exploration, academic pathway guidance, application support, essay review, resume guidance, scholarship assistance, financial aid guidance support, interview preparation, and general educational advising.

All services provided by the Company are advisory in nature only. The Company does not act as a school, college, university, admissions office, testing agency, or governmental entity. The Company does not issue grades, credits, diplomas, certifications, or official academic records.

The Client understands and agrees that all recommendations, strategies, edits, feedback, and guidance provided are intended solely for informational and advisory purposes to support the Client’s independent decision-making.

No Guarantee of Outcomes

The Client acknowledges that admissions decisions, scholarship awards, academic placements, financial aid determinations, and all related outcomes are made exclusively by third-party institutions, including but not limited to colleges, universities, scholarship committees, testing organizations, and governmental bodies.

The Company makes no guarantees, representations, or warranties, express or implied, regarding acceptance into any institution, receipt of any scholarship or award, or achievement of any specific academic or career outcome.

The Client further acknowledges that past results or success stories do not guarantee similar outcomes in the future.

Eligibility and Client Responsibility

The Client represents that all information provided to the Company is accurate, truthful, and complete to the best of their knowledge. The Company is not responsible for any consequences arising from false, incomplete, misleading, or omitted information provided by the Client.

The Client understands that their active participation is required for Services to be effective. This includes timely communication, submission of materials, attendance at scheduled sessions, and implementation of guidance provided.

Failure by the Client to participate actively may negatively impact the quality or effectiveness of Services, for which the Company assumes no responsibility.

Fees, Payment Terms, and Authorization

All fees for Services shall be disclosed prior to purchase or booking. By submitting payment, the Client agrees to the stated pricing, scope of Services, and payment structure.

Unless otherwise agreed in writing, full payment is required prior to the commencement of Services. In cases where installment arrangements are offered, the Client remains fully responsible for completing all scheduled payments regardless of usage of Services.

The Company reserves the right to suspend or terminate Services immediately upon missed, late, declined, reversed, or disputed payments.

The Client agrees not to initiate chargebacks or payment disputes without first contacting the Company to resolve any concerns in good faith. Unauthorized chargebacks shall constitute a material breach of this Agreement and may result in termination of Services and collection efforts.

Booking, Scheduling, and Session Reservation

Once a session, package, or service is booked and payment is completed, that time and service slot is considered reserved exclusively for the Client. The Company allocates time, preparation, and resources in reliance upon confirmed bookings.

The Client acknowledges and agrees that once a booking is confirmed, the Client may cancel their appointment; however, all cancellations are non-refundable. No refunds, credits, or reimbursements shall be issued for canceled bookings, regardless of notice given, unless explicitly stated otherwise in writing by the Company.

All sessions must be scheduled in advance through approved booking methods.

The Client is responsible for attending all scheduled appointments on time. If the Client arrives late, the session may proceed only for the remaining scheduled time, and no extension is guaranteed.

If the Client is more than fifteen minutes late without prior communication, the Company reserves the right to consider the session forfeited without refund, credit, or rescheduling obligation.

Repeated cancellations, reschedules, no-shows, or late arrivals may result in termination of Services at the Company’s discretion.

Cancellation and Rescheduling Policy

The Client must provide at least twenty-four (24) hours’ notice to reschedule any appointment.

Rescheduling requests made with less than the required notice may be denied or result in forfeiture of the session.

The Company reserves the right to reschedule sessions due to staff availability, emergencies, technical issues, or operational needs. The Company will make reasonable efforts to provide notice and reschedule at mutually agreeable times.

Refund Policy

All payments are strictly non-refundable. This includes, without limitation, situations in which the Client cancels after booking, chooses not to attend, changes their mind, or discontinues Services after purchase.

Once a booking is made and payment is completed, the Client understands and agrees that no refunds shall be issued under any circumstances, regardless of usage of Services, cancellation timing, or Client satisfaction.

Refunds are not guaranteed under any circumstances and are issued solely at the discretion of the Company, and only where explicitly agreed in writing in advance.

The Client acknowledges that payment is for professional time, expertise, preparation, scheduling commitment, and advisory services, not for guaranteed outcomes or results.

Termination of Services

The Company reserves the right to terminate or suspend Services at any time, with or without notice, if the Client violates any terms of this Agreement, engages in abusive or inappropriate behavior, fails to make payments, or otherwise disrupts the professional relationship.

The Client may also choose to discontinue Services at any time. However, all payments remain non-refundable, and no credits or reimbursements shall be issued for unused Services unless explicitly approved by the Company in writing.

Upon termination, any outstanding balances become immediately due.

Confidentiality and Privacy

The Company agrees to maintain reasonable confidentiality regarding personal and academic information shared by the Client during the course of Services.

However, confidentiality does not apply in cases where disclosure is required by law, court order, subpoena, or where there is a reasonable belief of harm to the Client or others.

The Client acknowledges that electronic communication methods, including email, messaging platforms, and cloud-based tools, may not be fully secure, and agrees to use such methods at their own discretion.

Intellectual Property Rights

All materials provided by the Company, including but not limited to worksheets, guides, templates, frameworks, strategies, written content, presentations, and proprietary advising methods, are and shall remain the exclusive intellectual property of TaylorMade Advising.

The Client is granted a limited, non-transferable, non-exclusive license to use materials solely for personal, non-commercial purposes.

The Client agrees not to copy, reproduce, distribute, sell, publish, or share any Company materials without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, TaylorMade Advising shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of Services.

This includes but is not limited to damages related to admissions decisions, scholarship outcomes, academic performance, emotional distress, financial losses, or reliance on advice provided.

The Client agrees that the Company’s total liability, if any, shall not exceed the total amount paid by the Client for Services rendered.

No Professional Licensure Representation

The Client acknowledges that TaylorMade Advising is an independent educational consulting service and does not claim to provide licensed legal, financial, or psychological counseling services unless explicitly stated otherwise.

Any financial aid or scholarship guidance is informational and does not constitute certified financial advising.

Independent Contractor Relationship

Nothing in this Agreement shall be construed to create a partnership, joint venture, employment relationship, or fiduciary relationship between the Company and the Client.

The Company operates as an independent service provider.

Communication

The Company may communicate with the Client via email, phone, text message, or approved digital platforms.

The Client agrees that timely responses are necessary for effective service delivery. The Company is not responsible for delays in outcomes caused by delayed communication from the Client.

Force Majeure

The Company shall not be held liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to illness, natural disasters, power outages, internet failures, government actions, or other unforeseen circumstances.

In such cases, the Company will make reasonable efforts to reschedule Services.

Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

Any disputes arising under this Agreement shall be resolved in a court of competent jurisdiction within New Jersey unless otherwise agreed in writing.

Entire Agreement

This Agreement constitutes the entire understanding between the Client and TaylorMade Advising and supersedes all prior discussions, communications, or representations, whether written or oral.

No amendment or modification of this Agreement shall be valid unless made in writing and agreed upon by both parties.

Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Failure by the Company to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.